前言使用说明Chapter 1 Client Reception 接待客户 Unit 1 Greeting a Client 跟客户打招呼 / Unit 2 Giving Answers to Clients 为客户解答 / Unit 3 Making Suggestions to Client 向客户建议 / Chapter 2 Ordinary Business 普通业务 Unit 1 Opening a Current Account 开立账户 / Unit 2 Take Deposits and Withdraw 办理存款、取款 / Unit 3 Safe 保险箱 / Unit 4 Foreign Currency Exchange 兑换外币 / Unit 5 Cash the Check 兑现支票 / Unit 6 Opening a Letter of Credit 开立信用证 / Unit 7 Loss Register 挂失 / Unit 8 Stock Broking Business 股票业务 / Unit 9 Loan for Cars or Houses 车房贷款 / Unit 10 Credit Investigation 资信调查 / Unit 11 Interest and Overdraft 利息与透支 / Unit 12 Transfer Accounts 转账 / Unit 13 Individual Loans 个人贷款 / Unit 14 Remittances 汇款 / Chapter 3 Special Business 特殊业务 Unit 1 Credit Card Services 信用卡服务 / Unit 2 Charges and Paying Agency Service 代收和代付费用 / Unit 3 Foreign Exchange 外汇 / Unit 4 Collection Service 托收服务 / Unit 5 Commission Insurance Business 保险业务 / Unit 6 Fund and Bonds 基金与债券 / Unit 7 Futures and Option 期货与期权 / Chapter 4 About the Banking 关于银行 Unit 1 The Banking Industry in China 中国的银行 / Unit 2 Currency and Monetary System 货币和货币制度 / Unit 3 Internet Banking 网上银行 / Unit 4 SelfService Bank 自助银行 / Unit 5 Mobile Banking and Phone Banking 手机银行和电话银行 / 附录附录Ⅰ 金融职员专业术语 / 附录Ⅱ 金融证券术语 / 附录Ⅲ 各地银行名称中英文对照 /